Terms and Conditions

Terms and Conditions for Dorchester Inn Guest House, Kenya

Welcome to Dorchester Inn Guest House, Kenya, an independent bed and breakfast located in the heart of Nairobi, Ruaraka. We are dedicated to providing our guests with a comfortable, enjoyable stay, offering the charm and personal touch of an independent B&B. Please take a moment to read through our terms and conditions to ensure a pleasant experience for all.

1. Reservations and Payment:

  • All reservations must be confirmed with a valid credit card.
  • Full payment is required at the time of check-in.
  • Rates are per room, per night, based on double occupancy.

2. Check-In and Check-Out:

  • Check-in is available from 2:00 PM, and check-out is by 11:00 AM.
  • Late check-out may be available upon request and is subject to availability.

3. Cancellation Policy:

  • Cancellations made more than 48 hours before the scheduled arrival date will incur no charge.
  • Cancellations made within 48 hours of the arrival date will be charged the first night’s stay.
  • No-shows will be charged the full amount of the reservation.

4. Children and Extra Beds:

  • Children under the age of 12 can stay free of charge when using existing beds.
  • Please contact us directly for inquiries regarding extra beds.

5. Pets:

  • Unfortunately, pets are not allowed at the Dorchester Inn Guest House, Kenya.

6. Smoking Policy:

  • The Dorchester Inn Guest House, Kenya is a non-smoking establishment. Smoking is prohibited in all indoor areas.

7. Internet:

  • Complimentary Wi-Fi is available throughout the property.

8. Guest Behavior:

  • Guests are expected to conduct themselves in a respectful manner at all times.
  • Any form of nuisance, illegal activity, or damage to property will result in immediate eviction without refund.

9. Liability:

  • The Dorchester Inn Guest House, Kenya does not accept liability for any loss, damage, or injury to guests or their belongings during their stay.

10. Amendments to Terms and Conditions:

  • The Dorchester Inn Guest House, Kenya reserves the right to amend these terms and conditions without prior notice.

By making a reservation, you acknowledge and agree to these terms and conditions. We look forward to welcoming you to Dorchester Inn Guest House, Kenya and ensuring you have a delightful stay with us.

Should you have any questions or need further clarification on any of our policies, please do not hesitate to contact us directly.

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