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Frequently Asked Questions (FAQs) for Backpackers at Dorchester Inn Guest House, Nairobi
Welcome to Dorchester Inn Guest House, Nairobi! We’re thrilled to have you stay with us. Below, you’ll find answers to some of the most frequently asked questions by our backpacker guests. If you need more information, feel free to contact our friendly staff.
1. What is the location of the Dorchester Inn Guest House, in Nairobi?
Dorchester Inn Guest House is conveniently located in the heart of Nairobi City, Ruaraka, Kenya, offering easy access to the city’s business districts, shopping centre’s, Jomo Kenyatta International Airport, and cultural landmarks. Click here for directions
2. Does the Dorchester Inn Guest House offer airport transfer services?
Yes, the Dorchester Inn Guest House provides convenient airport transfer services to and from Jomo Kenyatta International Airport. Please provide us with your flight details at least 48 hours in advance to arrange this service. Additional charges apply.
3. What type of accommodations can I expect at the Dorchester Inn Guest House?
Dorchester Inn Guest House offers a range of comfortable accommodation, from basic to deluxe rooms. Each room is equipped with modern amenities, stylish furnishings, and offers home comforts.
4. Are there dining options on-site?
Absolutely. Dorchester Inn Guest House boasts several dining options, with a cosy in-house cafe serving local and international dishes, and a complimentary breakfast. Nearby street vendors and budget friendly eateries provide authentic Kenyan cuisine perfect for adventurous foodies.
5. Can the Dorchester Inn Guest House accommodate dietary restrictions?
Yes, our culinary team is pleased to accommodate dietary restrictions and special requests. Please inform us of your dietary needs in advance so we can prepare to serve you better.
6. How can I make a reservation at the Dorchester Inn Guest House?
Reservations can be made directly through the Dorchester Inn Guest House official website or via phone. For the best rates and exclusive offers, we recommend booking directly through our website.
7. What payment methods do you accept?
At Dorchester Inn Guest House, guests can conveniently pay using Mpesa or cash. For Mpesa transactions, simply use the provided business number to transfer funds directly from your mobile device. Our friendly staff will assist with any Mpesa payments. Cash payments are also accepted, ensuring a hassle-free check-in and check-out experience.
8. What are the check-in and check-out times?
Check-in: From 2:00 PM
Check-out: By 10:00 AM
If you need early check-in or late check-out, please contact us in advance. We will do our best to accommodate your request, subject to availability and possible additional charges.
9. Is breakfast included in the room rate?
Yes, a complimentary continental breakfast is included with your stay. Breakfast is served daily from 7:00 AM to 10:00 AM in our dining area. We also cater to vegetarian and vegan diets; please inform us of your dietary requirements.
10. Is there free Wi-Fi available?
Yes, we provide free Wi-Fi throughout the guesthouse, including all rooms and common areas. The Wi-Fi password will be provided upon check-in.
11. Are there laundry facilities available?
Dorchester Inn offers convenient laundry services for guests at a small fee. Simply drop off your laundry at the office, and our dedicated staff will take care of washing, drying, and folding. Quick turnaround ensures your clothes are fresh and ready, perfect for travellers on the go.
12. What activities and attractions are nearby?
Yes, there are several restaurants, cafes, and street food vendors within walking distance of Dorchester Inn Guest House. We can provide recommendations based on your preferences, whether you’re looking for local cuisine or international dishes.
Dorchester Inn Guest House is also ideally located for exploring Nairobi’s top attractions. Popular nearby activities include:
Nairobi National Park: Enjoy a safari just outside the city.
David Sheldrick Wildlife Trust: Visit the elephant orphanage.
Giraffe Centre: Feed and learn about Rothschild giraffes.
Karen Blixen Museum: Discover the home of the famous author. Our staff can help you arrange tours and provide recommendations.
13. How can I get around Nairobi?
Matatus: Shared minibuses are a cheap and popular way to get around, though they can be crowded.
Boda Bodas: Motorcycle taxis are quick for short distances but ensure you wear a helmet.
Ride-Hailing Apps: Services like Uber and Bolt are reliable and convenient for longer trips or when you prefer more comfort.
14. Is it safe to walk around the area?
Nairobi is generally safe, but we recommend staying vigilant, especially at night. Avoid walking alone after dark and keep an eye on your belongings. Our staff is happy to provide advice on safe areas to explore and local tips for a secure stay.
15. Can you help arrange safari tours or other excursions?
Absolutely! Our staff can help you arrange various tours and excursions, including safaris, city tours, and day trips to nearby attractions. We work with reputable tour operators to ensure a safe and enjoyable experience.
16. What is the cancellation policy?
Our cancellation policy requires a 24-hour notice. Guests must cancel their reservation at least 24 hours before the check-in time to avoid any charges. Cancellation made within this period will be fully refunded, ensuring flexibility and peace of mind for travellers.
17. Is there a curfew at the guesthouse?
No, there is no curfew at Dorchester Inn. Guests are free to come and go as they please. However, we ask that you respect other guests by keeping noise levels down, especially during late hours.
18. Can I store my luggage after check-out?
Yes, we offer luggage storage for guests who need to store their bags after check-out. This service is free of charge, and you can pick up your luggage at any time before your departure.
19. Do you provide towels and toiletries?
Yes, we provide towels and basic toiletries such as soap and shampoo. If you need additional items, please let our staff know, and we will do our best to accommodate your needs.
20. Can I book a room for a group?
Yes, we welcome group bookings at Dorchester Inn Guest House. Whether you’re travelling with friends, family, or an organised group, we can accommodate your needs. Please contact us for group booking rates and availability.
We hope these FAQs help you prepare for your stay at Dorchester Inn Guest House in Nairobi, Kenya.. If you have any other questions or need further assistance, don’t hesitate to reach out to us. Enjoy your stay and happy travels!
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!